We build and run your back‑office workflows so your team does not have to

No. Decarb means de-friction. We strip the operational drag out of your back office: the manual data entry, the copy-paste between tools, the follow-ups that fall through cracks. The name has nothing to do with carbon or environmental services.

Day 1: we map your workflow. Days 2-3: we build the automation logic and approval gates. Days 4-5: we configure caps, monitoring, and exception handling. Day 6: parallel run alongside your manual process. Day 7: go live with full monitoring. We use a constrained set of proven tools (QuickBooks, Gmail, Slack, Sheets, HubSpot) and battle-tested patterns, so there is no guesswork.

We keep running it. The monthly managed plan covers monitoring, bug fixes, and a monthly ops efficiency report. If something breaks at 2am, we fix it. You do not need to hire someone to maintain the workflow.

No. Workflows run inside the tools your team already uses: QuickBooks, Gmail, Slack, Google Sheets, HubSpot. Approvals happen in Slack. Reports land in Sheets. Your team does not log into a new platform.

Every managed client gets a monthly ops efficiency report with actual numbers: hours saved, runs completed, errors caught. You compare those to your pre-automation baseline. If the numbers do not hold up, you can cancel the managed plan with 30 days notice.

There is a one-time setup fee for the 7-day build, plus a flat monthly managed plan. Runs are capped so workflows pause at the limit and there are no surprise bills. Visit our pricing page for the specific numbers, or book a fit call and we will scope your workflow with a firm quote before you commit.

Yes. During the 7-day build, we feed the workflow examples of your actual communications: collection emails, support replies, follow-up messages. The workflow drafts in your voice, not a generic template. Over time, feedback from your team (approving, editing, or rejecting drafts) refines the output further. The monthly ops report tracks draft acceptance rate so you can see the improvement.

Four layers: human approval gates for high-value actions (you confirm in Slack before it runs), quality gates that score every output against calibrated judges before it reaches you, complete audit logs for every automated step so you can trace any decision back to the source (searchable, exportable), and hard caps on run volume (workflows pause, never overshoot). There is also a kill switch that stops everything instantly if needed.

Those are tools. You build the workflow, you maintain it, you fix it when it breaks. DecarbDesk is a service. We build the workflow, we run it, and we fix it. You get a monthly report showing what it did. If an API changes, an edge case appears, or a vendor updates their authentication, we handle it. You do not need a developer on staff or a platform login to manage.

We work with enterprise systems (SAP, Salesforce, Oracle, custom portals) in addition to the standard tool stack. Our founder has spent two decades architecting data solutions for billion-dollar organizations including American Express, Nationwide Insurance, Biogen Pharma, and others across financial services, pharma, telecom, government, and more. For organizations with fragmented data, legacy integrations, or complex approval hierarchies, the engagement starts with a scoped discovery phase that audits the data landscape, maps integration points, and produces a detailed automation plan before any build begins. The method is the same. The timeline adapts to the complexity of the environment.

About $1-2 per hour of workflow operation. You use your own API keys or subscriptions (Anthropic, OpenAI, Google Gemini) and you see exactly what you spend. We do not mark up token costs or bundle them into our fees. If you prefer open-source models on your own hardware for full data sovereignty, we set that up instead. You choose the provider and you hold the keys.

There is no gatekeeping. If you want us to run everything, we run everything. If you want to understand the internals and eventually extend workflows yourself, we offer 1-on-1 training tailored to your specific use cases. We also run AI literacy sessions for teams that want to build their own skills alongside the managed service. AI is personal. People want to level up their own processes and their own understanding. We are here for both the hands-off client and the hands-on learner.